Yes, A $75 non-refundable deposit, (that will be applied towards the rental amount) is required on all rentals at time of booking, with the remaining balance being due the Friday before delivery and set up.

Your date/event is not considered booked until a deposit is received. 

If the cancellation is due to weather, We reserve the right to cancel any reservation due to severe or imminent deterioration of weather conditions that may result in injury to person or property.

If you need to cancel, A 24-hour notification of cancellation is required.

Deposit will not be refunded; However, rental may be rescheduled within 13 Months from the date of the cancelled reservation.

Residential set ups are done the morning of your event. If the event is at a park, or public area where the unit cannot be securely watched after set up.         Please contact us before booking events at parks and public accessible areas. 

Residential set ups are done before 12PM depending on our schedule for that day. 

Please help us with scheduling by selecting your event start time, during the booking process.

Our units are rented by the day, with overnight and multi-day rentals available for an additional.

Pickups start at 4 PM, this allows us to clean our units and prepare them for our customers the next day. You will be notified during setup when we will be back to pick up the unit. If the unit must be picked up before that time we will call or text you. 

Events that end after 8 PM will require an overnight fee of $75 that allows you to keep the unit until 9AM the following morning or after drop-offs have been made for the day. 

For our safety and yours we do not pick up after dark. There is a greater chance of injury when we cannot adequately see to pick up our rented units. 

Yes! All of our units are cleaned thoroughly before each rental.  We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial cleaners, disinfected, sanitized and ready for your enjoyment. 

If you feel like our units are not clean at set up, please let us know and we will correct it immediately. 

Everything! Our units are a perfect addition to any party, event, or celebration. ANY of our units are great for ALL occasions including but not limited to: birthday parties, church festivals, company events, picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

We CANNOT  set up at Apartment Building.

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time.

If this happens please alert us at once so we can remedy the situation.

However, damage that occurs due to failure to follow our safety rules or due to negligence (i.e. not turning off the blower in high winds, allowing objects on the unit that could damage the unit) you will be responsible for all damages up to and including replacement of the unit/blower, etc. which can cost thousands of dollars.

We don’t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules during booking and set up.

Under no circumstances should water be used with any inflatable that is not designed for such use. However, we DO offer inflatables designed for use with water.

We do provide the hose connections for our water units, but ask for you to provide the hose that will reach the unit. 

Any unit that is picked up wet during our OFF SEASON or as a Dry Rental is subject to a MINIMUM $100 cleaning fee (fee will be waived, IF wet due to rain).

No, we only allow our units to be used with water from May 1st to October 1st. Any wet unit that is rented during our OFF SEASON will be rented as a DRY RENTAL ONLY. 

Wet Rental Season is May-October (Exact dates depend on weather conditions)

Any unit that is picked up wet during our OFF SEASON or as a Dry Rental is subject to a MINIMUM $100 cleaning fee (fee will be waived, IF wet due to rain).

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. Water slides cannot be setup on a hard surface.

Sorry, we can’t set up on any type of rocks as the constant rubbing will wear through the vinyl.

When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with 18″ long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Outdoor Adventures LLC is not responsible for striking or damaging any underground utility lines/devices (included but not limited to: electrical, plumbing, sprinkler, etc.). It is lessee’s responsibility to tell Outdoor Adventures LLC where inflatable is to be set up and have any underground utility lines marked prior to rental.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.